Cancellation and Return Policy

At Sririthika Enterprises, we strive to provide the best products and services. This policy outlines the terms for cancellations, returns, replacements, and refunds.

1. Order Cancellation

Before Dispatch

  • Orders can be cancelled before they are shipped.
  • To cancel, contact our support team immediately with your order details.
  • Full refund will be processed for prepaid orders.

After Dispatch

  • Orders cannot be cancelled once shipped.
  • You may request a return after delivery (if eligible).

2. Return Policy

We accept returns under the following conditions:

Eligible Reasons for Return

  • Damaged product
  • Defective product
  • Wrong item delivered
  • Missing parts/accessories

Return Window

  • Return request must be raised within [7 / 10 / 15 days] of delivery.

Conditions for Return

  • Product must be unused and in original condition
  • All tags, packaging, and accessories must be intact
  • Invoice or proof of purchase must be provided

3. Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged products (not due to our fault)
  • Digital services or downloadable products
  • Personal care items (if opened)
  • Custom or made-to-order products

4. Replacement Policy

  • Replacement is offered for eligible defective or damaged products
  • Replacement is subject to stock availability
  • If replacement is not available, a refund will be issued

5. Refund Policy

Refund Process

  • Refunds are initiated after product inspection
  • Approved refunds will be processed within 5–10 business days

Refund Mode

  • Original payment method (for prepaid orders)
  • Bank transfer (if applicable)

Shipping Charges

  • Shipping fees may be non-refundable unless the return is due to our error

6. Return Pickup

  • Pickup will be arranged where service is available
  • In some cases, customers may need to self-ship the product

7. Service-Based Cancellation (If Applicable)

For digital marketing or other services:

  • Cancellation must be requested before service initiation
  • Once work has started, fees may be partially or fully non-refundable

8. Fraud Prevention

We reserve the right to:

  • Reject returns if misuse or fraud is suspected
  • Take necessary legal action

9. Changes to Policy

We may update this policy at any time.
Changes will be posted on this page.

10. Contact Us

For cancellations, returns, or refunds:

Sririthika Enterprises
Email: [your email]
Phone: [your contact number]
Address: [your business address]

11. Consent

By placing an order with us, you agree to this Cancellation, Return & Refund Policy